Pending Approvals
The Pending Approvals feature provides a centralized queue for reviewing patient questionnaire submissions that require clinical approval before processing.Overview
When patients complete questionnaires through their carepath, submissions enter the approval queue. Care team members review responses and either approve them or request revisions.Submissions are automatically prioritized based on waiting time to ensure timely review.
Priority System
Urgent
48+ hours waiting (Red, pulsing)
High
24-48 hours waiting (Amber)
Normal
Less than 24 hours (Gray)
| Priority | Wait Time | Visual Indicator |
|---|---|---|
| Urgent | 48+ hours | Red badge, pulsing animation |
| High | 24-48 hours | Amber badge |
| Normal | < 24 hours | Gray badge |
User Interface
Header
- Back navigation
- Pending count badge
- Bulk action buttons (when items selected)
Filter Bar
| Control | Function |
|---|---|
| Search | Find by form title or patient name |
| Priority Filter | All, Urgent, High, Normal |
| Sort Options | Date, Priority, Title, Patient |
| Sort Direction | Ascending/Descending toggle |
Priority Summary
Quick counts showing distribution:- Urgent submissions count
- High priority count
- Normal priority count
Submission Cards
Each pending item displays:| Element | Description |
|---|---|
| Checkbox | For bulk selection |
| Avatar | Patient initials |
| Form Title | With type badge |
| Patient Name | Clickable to profile |
| Timestamp | Relative and exact time |
| Priority Badge | Color-coded indicator |
| Actions | Approve, Revise, Details |
Expandable Details
Click expand to view:- Form preview (first 3 questions/answers)
- Submission metadata (IDs, waiting time)
- “View Full Details” button
Actions
- Individual
- Bulk
1
Approve
Accept submission and process into patient record
2
Request Revision
Send back to patient with feedback
3
View Details
See complete submission with all responses
Filtering
Search
Real-time search across:- Form titles
- Patient names
Priority Filter
| Button | Shows |
|---|---|
| All | All priorities |
| Urgent | Only urgent items |
| High | Only high priority |
| Normal | Only normal priority |
Sorting
| Sort By | Description |
|---|---|
| Submitted Date | When form was submitted |
| Priority Level | Urgency ranking |
| Form Title | Alphabetical by form |
| Patient Name | Alphabetical by patient |
Pagination
| Control | Options |
|---|---|
| Page Size | 5, 10, 25, 50 items |
| Navigation | Previous/Next buttons |
| Display | ”Showing X-Y of Z” |
Empty States
- No Matches
- All Done
When filters return no results:
- Search icon
- “No forms match your filters” message
- Clear filters button
Workflow
Approval Flow: Patient Submits → Queue Entry → Priority Assigned → Review → Decision (Approve → Process OR Revise → Return to Patient)1
Patient Submits
Questionnaire completed in carepath
2
Queue Entry
Submission appears in pending list
3
Priority Assignment
Auto-calculated from wait time
4
Review
Care team member examines responses
5
Decision
Approve or request revision
6
Processing
Approved submissions update patient record
Integration Points
Carepaths
Carepaths
Submissions originate from carepath questionnaires. Approval advances patient through their care journey.
Patient Profile
Patient Profile
View patient context before approving. Click patient name to open profile.
Alerts
Alerts
Urgent submissions may trigger notifications to ensure timely review.
Analytics
Analytics
Approval times and volumes tracked in analytics dashboard.