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Analytics

Performance analytics dashboard providing insights into patient outcomes, operational metrics, and organizational performance through interactive charts and reports.

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Overview

The Analytics page delivers comprehensive data visualization and reporting capabilities for healthcare organizations. It presents key performance indicators, trend analysis, and actionable insights through interactive charts and customizable reports. The dashboard helps administrators and providers make data-driven decisions to improve patient care and operational efficiency.

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Features

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Key Metrics Overview

  • Patient outcome statistics
  • Care pathway completion rates
  • Provider productivity metrics
  • Patient satisfaction scores
  • Response time analytics

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Interactive Charts

  • Line Charts: Trend analysis over time
  • Bar Charts: Comparative metrics
  • Pie Charts: Distribution breakdowns
  • Area Charts: Volume trends
  • Gauge Charts: Target vs. actual

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Time Range Selection

  • Preset ranges (Today, Week, Month, Quarter, Year)
  • Custom date range picker
  • Comparison periods
  • Real-time vs. historical toggle

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Report Categories

  1. Patient Outcomes
    • Recovery rates
    • Readmission rates
    • Care pathway completion
    • Risk score improvements
  2. Operational Metrics
    • Form completion rates
    • Response times
    • Appointment utilization
    • Message volume
  3. Team Performance
    • Provider workload
    • Task completion rates
    • Patient assignments
    • Collaboration metrics
  4. Engagement Analytics
    • Patient portal usage
    • Message engagement
    • Form submission rates
    • Appointment adherence

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Export & Reporting

  • Export to PDF/CSV
  • Scheduled reports
  • Custom report builder
  • Email distribution

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Use Cases

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UC-AN-001: Review Monthly Performance

Actor: Healthcare Administrator
Description: Administrator reviews monthly performance metrics. Flow:
  1. Administrator navigates to Analytics
  2. Selects “This Month” time range
  3. Reviews key metrics overview
  4. Drills into specific charts
  5. Identifies trends and anomalies
  6. Exports report for leadership

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UC-AN-002: Analyze Patient Outcomes

Actor: Healthcare Provider
Description: Provider analyzes patient outcome trends. Flow:
  1. Provider opens Analytics
  2. Navigates to Patient Outcomes section
  3. Reviews care pathway completion rates
  4. Compares to previous period
  5. Identifies improvement areas
  6. Adjusts care protocols

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UC-AN-003: Monitor Team Productivity

Actor: Care Team Lead
Description: Lead monitors team productivity metrics. Flow:
  1. Lead views Team Performance section
  2. Reviews task completion rates
  3. Checks response time metrics
  4. Identifies bottlenecks
  5. Addresses workload imbalances

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UC-AN-004: Generate Custom Report

Actor: Healthcare Administrator
Description: Administrator creates custom report for stakeholders. Flow:
  1. Administrator clicks “Custom Report”
  2. Selects metrics to include
  3. Chooses visualization types
  4. Sets date range
  5. Generates report
  6. Exports or schedules delivery

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UC-AN-005: Compare Time Periods

Actor: Healthcare Administrator
Description: Administrator compares performance across periods. Flow:
  1. Administrator selects primary period
  2. Enables comparison mode
  3. Selects comparison period
  4. Views side-by-side metrics
  5. Analyzes changes
  6. Documents findings

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User Stories

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US-AN-001

As a healthcare administrator
I want to view key performance metrics
So that I can assess organizational health Acceptance Criteria:
  • Key metrics displayed prominently
  • Metrics update based on time range
  • Trend indicators show direction
  • Drill-down available

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US-AN-002

As a healthcare provider
I want to see patient outcome trends
So that I can improve care quality Acceptance Criteria:
  • Outcome metrics visualized
  • Trends shown over time
  • Comparison to benchmarks
  • Actionable insights provided

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US-AN-003

As a care team lead
I want to monitor team performance
So that I can optimize operations Acceptance Criteria:
  • Team metrics available
  • Individual performance visible
  • Workload distribution shown
  • Bottlenecks identified

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US-AN-004

As a healthcare administrator
I want to export reports
So that I can share with stakeholders Acceptance Criteria:
  • Export to PDF available
  • Export to CSV available
  • Custom reports supported
  • Scheduled reports configurable

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US-AN-005

As a healthcare administrator
I want to compare time periods
So that I can measure improvement Acceptance Criteria:
  • Period selection available
  • Side-by-side comparison
  • Percentage change shown
  • Visual comparison charts

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Component Dependencies

AnalyticsComponent
├── MetricsOverviewComponent
├── ChartContainerComponent
│   ├── LineChartComponent
│   ├── BarChartComponent
│   ├── PieChartComponent
│   └── GaugeChartComponent
├── DateRangeSelectorComponent
├── ReportBuilderComponent
└── ExportMenuComponent

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Data Flow

┌─────────────────┐     ┌──────────────────┐
│AnalyticsService │────▶│                  │
└─────────────────┘     │                  │
         │              │    Analytics     │
         │              │    Component     │
         ▼              │                  │
┌─────────────────┐     │                  │
│  ChartService   │────▶│                  │
└─────────────────┘     └────────┬─────────┘
                                 │
                        ┌────────┼────────┐
                        │        │        │
                        ▼        ▼        ▼
                 ┌──────────┐ ┌─────┐ ┌──────┐
                 │ Metrics  │ │Charts│ │Export│
                 └──────────┘ └─────┘ └──────┘

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Metrics Definitions

MetricDescriptionCalculation
Completion RateCare pathway completionCompleted / Total × 100
Response TimeAvg time to respondSum(response times) / Count
Patient SatisfactionSurvey score averageSum(scores) / Responses
Readmission Rate30-day readmissionsReadmitted / Discharged × 100

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Technical Notes

  • Charts rendered using Chart.js library
  • Data aggregated server-side for performance
  • Real-time metrics use WebSocket updates
  • Reports generated asynchronously
  • Large datasets use pagination
  • Caching for frequently accessed metrics
  • Responsive charts for all screen sizes